had the displeasure of going back to a place to eat today that i knew was less than pleasurable. How can anyone screw up a pizza buffet? i had given this place in my town 10 plus chances because i love pizza, my favorite. the problem has never been the pizza. Its part of a successful chain, pizza hut. As recent as 3 yrs. ago, it did decent biz with a great lunch crowd. But every time you would notice horrible service and other patrons getting disgusted by the lack of care of the employees.
Today they were serving the same food, same price, same building but it seems people have caught on. fool me once, shame on you. fool me twice, shame on me. No one was there during the rush lunch hour.
I wonder if many unchurched felt the same as i when they tried to give church another try, this past easter sunday . No doubt some attended churches that were based of models of the 1950s and haven't changed a bit. they only seem less connected to reality more than ever. Often churches fail not because of a bad product, but by bad service or preperation. Whats the difference between a 5 star restaraunt and golden corral, not really taste- its preparation. its the effort put into the quality of the food and the atmosphere in which it is served. A caring, attentive staff who has pride in their work has alot to do with the quality of effort in which they serve. Knowing our product and the benefits to our guests, how much more pride should we put in caring for those who walk thru are doors. unchurched people are not put off with Jesus, they are just confused by the manner in which we do things in order to please ourselves and not our special guest. Most churches are friendly to each other, but not the guest who don't look like us, dress like us and talk like us.
Tuesday, April 6, 2010
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